Overseas Study Counseling Limited was officially inaugurated on 14th of February 2000, which has opened the door for the students to open up opportunities. Quality service and reliability have formed the roots of his success over the years. These strong roots have been nurtured by the belief that client satisfaction is the foundation upon which we are standing. Our success lies on the commitment of excellence in services; our business goals are inseparable from that of our clients’ needs; our faith in quality is the key to corporate success in an increasingly competitive market. We strive to achieve excellence in all areas of performances. We are unique and unbeatable all the way. Now we are an approved partner of the British High Commission promoting education to the UK.

Due to continuous expansion of our operations, we now require very high energetic individuals for the following position:

Position: Senior Counselor/ Counselor

No. of Vacancies: 1 (One)

Major Responsibilities:

• Respond and follow up new as well as existing students’ queries. Maintain high standard in customer service.
• Documentation support and liaison with central office.
• Email correspondence with different institutes.
• Report on activities and provide relevant management information.
• Carry out market research, competitor and prospective student surveys.
• To provide highest quality of service to the customers over the phone.
• Perform other duties as assigned.

Required Academic Qualifications: Minimum Graduate in any discipline from any UGC approved University (Local)/ any recognized University (Abroad).

Required Experience: At least 1 - 3 year’s relevant experience is preferable. Fresher can also apply.

Required Knowledge & Skills: Good Computer Skills (MS-Office).

Required Competencies:

• Team Work: Display a good-natured, cooperative and positive personality.
• Decision Making/ Problem Solving: Assess options and implications in order to identify solutions. Help the team to achieve win-win situation by demonstrate effective negotiation skill.
• Drive and Initiative: Do things proactively under minimal supervision and take result-oriented actions.
• Flexibility and Adaptability: Open to modify behavior and decisions according to changed circumstances.
• Effective Communication: Convey messages clearly to others, verbally, and in writing to meet different business needs.
• Customer Focus: Understand and help the team meet clients’ needs.
• Cooperation: Be pleasant with others on the job.
• Reliability: Be responsible and fulfill obligations.
• Service Orientation: Be sensitive to others' needs.
• Self Control: Maintain composure in very difficult situations.

Job Location: Dhaka

Apply instructions: Candidates who meet the above mentioned profile should immediately send their completed CVs with 2 PP size photographs and photocopies of all certificates to the HR Department.

Overseas Study Counseling Limited
15, Barun Bhaban (3rd floor), Gulshan-2, Dhaka
Phone: Tel: +880 2 9888735, 9896516, 8854002; Fax: +880 2 8813221
E.mail: oscmohan@citech-bd.com
Web: www.osclbd.com

Deadline for the Application: July 25, 2009